Return and Refund Policy
Last updated: August 05, 2024
Thank you for shopping at Acharya Ganesh.
If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The following words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy: Company (referred as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Acharya Ganesh.
Goods refer to the items offered for sale on the Service. Orders mean a request by You to purchase Goods from Us.
Service refers to the Website. Website refers to Acharya Ganesh, accessible from https://acharyaganesh.myshopify.com/
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The cancellation time frame for an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise the right to cancel, you must inform Us of your decision to cancel by a clear statement. You may communicate your cancellation to us by:
By email: info@acharyaganesh.com
This page on our website: https://acharyaganesh.myshopify.com/
By calling this phone number: (+91)7300004325
By mail: Hall No. 201 Plot No. 959 Niti Khand 1, Opposite Orange County, Indirapuram Ghaziabad, 201014
We shall refund or repaid the money to You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions of Returns
To be eligible for a return, please make sure that:
The Goods were purchased in the last 7 days
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.Goods that by their nature are not suitable to be returned, such as those that spoil quickly, or where the date of expiry has passed.
Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
Goods which are, after delivery, according to their nature inseparably mixed with other items.
We may refuse any return of merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are liable for the expense and risk involved in returning the Goods to Us. You must address the Goods to the following address:
India
We will not be responsible for Goods damaged or lost in return shipment. As such, We highly recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then sent directly to you, You'll get a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
Also, if the Goods were not marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@acharyaganesh.com
By visiting this page on our website: https://acharyaganesh.myshopify.com/
By phone number: (+91)7300004325
By Post: Hall No. 201 Plot No. 959 Nitti Khand 1, Opposite Orange County, Indirapuram Ghaziabad, 201014
